Help Centre

788min Frequently Asked Questions

Everything you need to know about playing on 788min — from creating your account and depositing via JazzCash, to understanding wagering requirements and setting responsible gaming limits. Browse by category below or use your browser's search (Ctrl+F) to jump straight to the answer you need.

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Built for Pakistani Players


These are the core pillars that make 788min the go-to online gaming platform for players across Karachi, Lahore, Islamabad, and beyond.

JazzCash & EasyPaisa Ready

788min supports Pakistan's most popular mobile wallets. Deposit and withdraw in PKR instantly without needing an international card or bank account.

Internationally Licensed

788min is operated under a recognised international gaming licence. All games use certified RNG technology and are audited for fairness by independent bodies.

24/7 Urdu & English Support

Our customer support team operates around the clock in both Urdu and English. Live chat responses average just 3 to 5 minutes — any time, any day.

PSL Cricket Betting

788min offers extensive cricket betting markets covering PSL, international Tests, ODIs, and T20s — all with in-play betting and competitive PKR odds.

Teen Patti & Live Casino

Enjoy authentic South Asian card games including Teen Patti and Andar Bahar in our live casino, streamed by real dealers with PKR betting options.

Responsible Gaming Tools

Set deposit limits, loss caps, and session timers directly from your account. Self-exclusion is always available — your wellbeing matters more than your bets.

Account & Registration

Visit the 788min website and click the registration button. You will need a valid Pakistani mobile number, a working email address, and your CNIC details for identity verification. The process takes under five minutes. Once your account is verified, you can make your first PKR deposit via JazzCash, EasyPaisa, or a Pakistani bank and start playing immediately.

788min requires a clear copy of your National Identity Card (CNIC) — front and back — to verify your identity and confirm you are aged 21 or above. In some cases a selfie holding your CNIC may also be requested. KYC is mandatory before your first withdrawal and ensures your account is protected against fraud and unauthorised access.

On the 788min login page, click "Forgot Password" and enter the mobile number or email address linked to your account. You will receive a verification code by SMS or email. Enter the code, set a new password, and you are back in. If you do not receive the code within two minutes, check your spam folder or contact 788min live chat support.

No. 788min strictly allows one account per person, per household, and per device. Duplicate accounts violate our Terms and Conditions and will result in both accounts being suspended and any pending withdrawals being voided. If you believe a duplicate was created accidentally, contact our support team immediately to resolve the situation without penalty.

You can request permanent account closure by contacting 788min support via live chat or by emailing [email protected]. Before closure, all outstanding balances will be withdrawn to your registered payment method. Account closure is processed within 48 hours. If your reason for closing is related to problem gambling, we strongly recommend choosing self-exclusion instead — our team can guide you through the options.

Deposits & Withdrawals

Log in to your 788min account and navigate to the Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and follow the on-screen prompts. You will receive a confirmation request on your JazzCash-registered mobile number. Approve it and the funds appear in your 788min wallet instantly — no waiting period.

The minimum deposit on 788min is Rs 500 PKR across all supported payment methods including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. There is no maximum deposit limit set by 788min itself, though your bank or mobile wallet provider may have daily transaction caps. Check your JazzCash or EasyPaisa app for any wallet-level limits that may apply.

EasyPaisa withdrawals from 788min are typically processed within 1 to 3 hours after your withdrawal request is approved. Processing can occasionally take up to 24 hours during high-traffic periods or if additional verification is required. All withdrawal requests submitted before midnight are usually completed the same day. 788min does not charge withdrawal fees for EasyPaisa transactions.

Yes. 788min supports direct bank transfers to major Pakistani banks including HBL, UBL, Meezan Bank, and other scheduled banks. Bank withdrawals typically take 1 to 3 business days to reflect in your account. You will need to add your bank account details — including IBAN and account title — in the Withdrawal section before submitting your first bank transfer request.

788min does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, or your bank — may apply their own standard transaction charges as per their current fee schedule. We recommend checking your provider's app for any applicable fees before initiating large transactions, particularly for HBL or UBL inter-bank transfers.

Games & Gameplay

788min offers a broad library of slot games from internationally recognised game studios, including classic three-reel slots, five-reel video slots, and progressive jackpot titles. You can explore the full catalogue on the Slot page. Popular options include fruit-themed slots like Fruit Shop and engaging titles with high RTP percentages. All slots on 788min use certified random number generators for fair outcomes.

Yes. 788min's live casino section features real-time Teen Patti, Andar Bahar, Live Roulette, Live Blackjack, and other classic table games streamed by professional live dealers. These games are particularly popular with Pakistani players because of the familiar South Asian card game atmosphere. You can join a live table any time directly from the 788min Casino section.

Yes. 788min's Cricket section covers Pakistan Super League (PSL) matches extensively, including pre-match and in-play betting markets. You can bet on match winner, top batsman, highest opening partnership, total sixes, and more. During PSL season, 788min typically adds enhanced odds and special promotions for Pakistani cricket fans. Check the Cricket page for the latest available fixtures and markets.

Yes. 788min is fully optimised for mobile browsers on both Android and iOS devices. The platform loads smoothly on popular Pakistani handsets without requiring a separate app download. Simply open your mobile browser, visit 788min, and log in to access the full game library — including slots, live casino, cricket betting, and Lucky Bingo — all in PKR and in mobile-friendly layout.

RTP varies by game title on 788min. Most slots on the platform carry an RTP between 94% and 97%, in line with industry standards for internationally licensed online casinos. RTP information for individual games is displayed in each game's information panel before you start playing. Higher RTP games are generally better for longer sessions, while lower RTP games tend to carry larger jackpot potential.

Bonuses & Promotions

788min offers a welcome bonus on your first deposit. The bonus percentage and maximum amount are displayed on the 788min Casino promotions page at the time of registration — these figures are updated periodically so the live page always shows the current offer. New players from Pakistan are encouraged to read the full bonus terms, particularly the wagering requirements, before opting in.

A wagering requirement is the number of times you must play through your bonus amount before withdrawing winnings earned from it. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must place Rs 20,000 in total bets using that bonus before the resulting winnings become withdrawable. 788min publishes all wagering requirements clearly in the bonus terms and conditions for each promotion.

Yes. 788min rewards regular players through a tiered loyalty programme. As you play and wager more, you progress through loyalty levels — each unlocking better bonuses, faster withdrawal processing, dedicated account management, and exclusive promotions around events like PSL cricket season. Details of the current loyalty programme tiers and how to qualify are available in your account dashboard under the Rewards section.

Yes. All bonuses on 788min carry an expiry period, which is stated in the individual promotion's terms. Typically, welcome bonuses must be used within 30 days of being credited, and wagering requirements must be completed within the same window. If a bonus expires before wagering is complete, the bonus and any associated winnings are forfeited. Always check the expiry date before accepting a bonus offer.

Safety & Responsible Gaming

788min operates under an international gaming licence issued by a recognised offshore regulatory authority. The platform is designed to serve Pakistani players in compliance with applicable international gaming standards. All games use certified random number generators and are audited for fairness. 788min is committed to transparency regarding its licensing status, which is displayed in the footer of the website.

The minimum age to register and play on 788min is 21 years. This is a strict, non-negotiable policy enforced through CNIC-based identity verification at registration. Anyone found to be under 21 will have their account immediately closed and any deposited funds returned. 788min takes underage gambling prevention extremely seriously and encourages parents and guardians to use device-level parental controls where needed.

You can request self-exclusion at any time by visiting the Responsible Gaming settings in your 788min account, or by contacting our support team via live chat or email. Self-exclusion periods range from 6 months to permanent closure. During exclusion your account is fully locked, all marketing is stopped, and you will not be able to log in or deposit. This tool exists to protect you — please use it without hesitation if you need it.

Log in to your 788min account and go to Settings, then Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits and loss caps in PKR. Limits take effect immediately once applied. If you want to increase a limit, a mandatory 24-hour cooling-off period applies — a deliberate safeguard against impulsive decisions. Decreases take effect right away.

788min customer support is available 24 hours a day, 7 days a week. The fastest way to get help is via live chat on the website — average response time is 3 to 5 minutes. You can also reach the support team by email at [email protected]. Support is available in both Urdu and English, making it easy for Pakistani players across Karachi, Lahore, Islamabad, and Faisalabad to get assistance in their preferred language.

Still Have Questions? We Are Here to Help

Our 24/7 support team handles everything from deposit queries to responsible gaming requests — in Urdu and English. Reach us via live chat on the site or drop us an email any time.

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